Rescue Beauty Shipping and Return Policies
All products guaranteed from manufacturer's defect.
If you believe a product was shipped in error from Rescue Beauty Lounge, turns out to be defective, or was damaged in transit, please contact us via e-mail firstname.lastname@example.org to resolve the problem.
Before returning any product, email us the return tracking number.
Rescue Beauty Lounge must receive the merchandise within 14 days from the date the item is shipped to you. Items must be unused, unworn, and undamaged.
Returns should be sent by Secure Mail so they can be tracked. No Refunds. No exchange. Online store credit only. Shipping and handling charges are non-refundable.
Please enclose a copy of your receipt to the following address:
Rescue Beauty LLC
291 Broadway Suite 710
New York, NY 10007
Currently Rescue Beauty Lounge ships all standard domestic orders via USPS. All orders will be processed within 3-5 business days then received within 3-5 business days.
- Shipping to the United States for orders totaling up-to $49.99 is a flat rate of $5.50.
- Free shipping to the United States on orders totaling $50 or more.
- International Shipping Flat Rate: 1- 5 bottles: $13.50 (un-trackable).
- Free shipping internationally on orders totaling $100 and up. We're not responsible for your duty fees, please check your local customs rate.
- All prices and services are subject to change without notice.
Please allow 10-16 plus business days (not counting the weekends), depends on the country's customs and postal systems. USPS does not provide tracking routing, it will stay and remain in New York, and until the orders are delivered then the status will change to "delivered". *Please note some countries take up to three months plus until the orders are delivered; please continuously check your local post office.
Due to the large volume of press/product review sample requests, we are truly sorry if your email has not been replied to. We work with a handful of bloggers with whom we have had a longstanding working relationship. We do not participate in any promotions or sponsorships.
Wholesale Inquires: "Thank you for your interest! Sadly, we only sell our products exclusively on our website.
Note: We may not ship to some countries due to inconsistent mail service, frequently lost packages, and high rates of fraudulent orders. We apologize for any inconvenience.